Using PowerTicker December 1998 to present (six
editions)
PowerTicker is a specialized financial web browser developed
by Galleon Software. I maintained this manual through
several releases of the product; wrote specialized versions
for Mac OS, Mac OS X, and Windows 98; and published
it in PDF and Windows Help formats.
Getting Started
FirstClass Server for Windows September 1995 to October 1996
(two editions)
FirstClass is a proprietary messaging system developed
by SoftArc, Inc. (now Centrinity). I developed this
reference card to provide an overview of the collection
of documentation we shipped with the server software
and to help our customers locate the hidden registration
diskette.
The Royal Housing System
Assembly Guide November 1993
The Royal Housing System is a collection of easily assembled,
prefabricated plastic building components. While researching
this guide, I accompanied a trained crew to a construction
site in Argentina. The goal of this manual was to eliminate
the training and allow anyone to assemble a house right
out of the (rather large) box.
Meridian Mail Card Option
Installation and maintenance July 1991 to March 1994 (three
editions)
Meridian Mail Card Option was designed as an affordable
alternative to Northern Telecoms larger voice
messaging systems; and so, I was given the task of creating
an inexpensive set of documentation to ship with the
product, including this manual, a system administration
guide, and a pocket-sized user reference card.